Legal
Privacy Policy
How CurbLuma handles information submitted through this website and live chat. Effective September 28, 2026.
- Human booking support
- No full payment upfront
- Pay the remaining balance after completion
Information you provide
We may receive your name, email address, property address, service details, photos or other information you choose to provide when requesting a quote, scheduling service or contacting support.
Live chat and Tawk.to
This site uses the Tawk.to chat widget. The widget may load after the page becomes idle and may process technical data needed to operate the service even before you start a conversation. If you interact with the chat, the information you submit is also processed through Tawk.to. Tawk.to may use cookies or similar technologies according to its own service and privacy practices. Tawk.to privacy policy.
How we use information
We use information to respond to requests, confirm service area and scope, provide quotes, coordinate scheduling, support bookings, handle cancellations and improve customer support.
Payments
This website does not contain an automatic checkout for the full service. Do not send payment-card numbers or other sensitive financial credentials through the website chat unless our team explicitly directs you to an approved payment method outside the public chat field.
Sharing needed to perform service
Booking details needed to perform the agreed work may be shared with the service professional assigned to the appointment. We may also use service providers that support website, communication or administrative operations.
Retention and security
We keep information for as long as reasonably needed for the purposes above, legitimate business records and applicable obligations. No internet service can guarantee absolute security.
Your requests
To ask a privacy question or request access, correction or deletion where applicable, email contact@curbluma.com. We may need to verify the request before acting on it.
Administrative address
The address shown on this site is administrative and postal only and is not a walk-in location.
Policy updates
Effective September 28, 2026. This policy may be updated when our website, communication tools or service-coordination practices change. The version published here applies from its stated effective date.