Service standards

Clear standards for exterior cleaning.

A defined scope, the right method for each surface, straightforward booking and expectations set before service.

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  • Human booking support
  • No full payment upfront
  • Pay the remaining balance after completion
Professional paver driveway cleaning with a surface cleaner

Typical service scenarios

Common surfaces and methods

Images illustrate typical surfaces and service scenarios. They are not customer project photos; actual properties and results vary by condition and confirmed scope.

A clear standard

Good exterior cleaning starts with a clear scope, the right method for each surface and straightforward expectations.

01

Scope before arrival

Service, included surfaces, size tier and access expectations are confirmed before scheduling.

02

Surface-aware method

Pressure is not treated as the answer for every material. The method should match the surface.

03

Clear finish

The onsite professional completes the agreed scope before the remaining balance is due.

04

Honest expectations

Service examples help show the surfaces we work on. The confirmed scope and condition of each surface determine the actual result.

Booking policy

Reserve with less upfront risk

A reservation fee is arranged with our team in chat and credited toward your service total. The remaining balance is paid directly to the assigned service professional only after the work is completed. The reservation fee is refunded 100% if CurbLuma cancels, or if you cancel at least 2 hours before the scheduled start.

Read payment & cancellation details